Request Deletion of Your Data

If you want your entire account closed instead, use Delete My Account.

How to request data deletion

Email us:

• To: contact@myselahh.com
• Subject: Data Deletion Request
• Include:
  • The email address or details we would know you by (for example, the email used for a donation, or a support ticket reference)
  • What you would like deleted — for example, “all notes and posts, but keep my account,” or “delete everything you have on me even though I never made an account”

We will verify your identity, process eligible requests, and confirm by email, normally within 30 days.

What we can delete

• Personal data tied to an interaction that did not create an account — support messages, guest donation records not subject to legal retention
• Specific content categories you name, for an existing account — for example notes, posts, or sermon recordings/transcripts — while your account stays active

What we may not be able to delete

• Records we are legally required to keep — for example financial/giving records for tax or fraud-prevention purposes, for the period required by law
• Content you posted publicly that other users have already copied or screenshotted outside Selah’s systems
• Data already anonymized or aggregated such that it no longer identifies you

Questions

Email contact@myselahh.com.